Privacy policy
Last updated October 19, 2026.
Who we are
SpySales provides competitor sales tracking for e-commerce. This policy explains what personal information we collect when you use our website and service, and how we use it.
Information we collect
Account information you give us, such as your name, email address and company. Billing details, which are handled by our payment provider; we don’t store full card numbers. Usage information, such as the pages you visit, the features you use, and your device and browser type.
Cookies and analytics
We use cookies and Google Analytics to understand how our website is used and to improve it. You can block or delete cookies in your browser settings.
Data about tracked stores
SpySales collects publicly available storefront information about the stores our customers track, such as products, prices and stock. We don’t collect personal information about those stores’ customers.
How we use information
To provide and improve the service, process payments, send product and account emails, respond to support requests, and keep the service secure.
Sharing
We share information only with service providers who help us run SpySales, such as hosting, payments and email, or when the law requires it. We don’t sell personal information.
Retention
We keep account information while your account is active and for a limited period afterwards to meet legal and accounting obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to how we use it. Email support@spysales.com to make a request.
Security
We use industry-standard measures to protect your information. No system is perfectly secure, so please use a strong, unique password.
Changes
We may update this policy. If we make significant changes, we’ll tell you by email or on this page.
Contact
Questions about privacy? Email support@spysales.com.